HardwareStorageSSDsAs Microsoft rolls out its Windows 11 24H2 update, owners of certain Western Digital SSDs have been greeted with constant Blue Screens of DeathWhen you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
HardwareStorageSSDsAs Microsoft rolls out its Windows 11 24H2 update, owners of certain Western Digital SSDs have been greeted with constant Blue Screens of DeathWhen you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
(Image credit: Future)
Another Windows update, another round of users complaining about crashes and bugs. While hardly news, this time around the fault is very specific but also very annoying, and it concerns Western Digital SSDs, specifically its SN770 and SN580 models. It seems that these drives just aren’t ready for the24H2 updateand the result is a glut of crashes and infamous Blue Screens of Death (BSODs).
Some SSDs have a single DRAM module on them and store the map in that, but manygaming SSDsare DRAM-less (to reduce the price tag) and instead, store this map in a little bit of the PC’s system memory. This is called the HMB and without it, performance takes a hit when doing lots of little writes and erases.
From what WD SSD owners have been saying, it would seem that theWD Black SN770and Blue SN580 stick to a maximum HMB size of 64 MB but in the 24H2 update, Windows increases this to 200 MB. The SSD’s firmware doesn’t like this figure and the result is all the errors.
Current solutions involve delving into Window’s registry and heading to the Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StorPort section. For SN770/SN580 owners, there should be an entry labelled HMBAllocationPolicy and all one needs to do is set the value to zero and then reboot. This disables the use of the HMB but it does apparently cure the problem.
However, other forum visitors suggest a value of 2 works for them. Some users just used Windows' rollback feature to return the operating system to its previous 23H2 status. The real solution, of course, requires a fix from Microsoft and/or an updated firmware from Western Digital for those SSDs.
What’s interesting is that there is a large number of other SSD models out there that also use a 64 MB size HMB but as of yet, I’ve not seen any complaints about Windows bailing out on those drives. I’m not suggesting this is all Western Digital’s fault because one thing we don’t know is if Microsoft made it clear to all SSD vendors that the default HMB size would be changed in 24H2.
The biggest gaming news, reviews and hardware deals
The 24H2 update is being slowly rolled out at the moment, so not everyone has the choice to install it yet. But if you do own a WD SN770 or SN580 SSD, then I strongly recommend you wait until Western Digital releases a new firmware fix for its drives.
Windows 11 review: What we think of the latest OS.How to install Windows 11: Guide to a secure install.Windows 11 TPM requirement: Strict OS security.
Windows 11 review: What we think of the latest OS.How to install Windows 11: Guide to a secure install.Windows 11 TPM requirement: Strict OS security.
Windows 11 review: What we think of the latest OS.How to install Windows 11: Guide to a secure install.Windows 11 TPM requirement: Strict OS security.
Windows 11 review: What we think of the latest OS.How to install Windows 11: Guide to a secure install.Windows 11 TPM requirement: Strict OS security.
Windows 11 review: What we think of the latest OS.How to install Windows 11: Guide to a secure install.Windows 11 TPM requirement: Strict OS security.
Windows 11 review: What we think of the latest OS.How to install Windows 11: Guide to a secure install.Windows 11 TPM requirement: Strict OS security.
TOPICSHardware
TOPICS
More about ssdsWD Black SN850X 8 TB NVMe SSD reviewPC Gamer Hardware Awards: The best gaming SSD of 2024LatestThe Last of Us season 2 trailer is a brief look at a story you should probably just play yourself in AprilSee more latest►
More about ssdsWD Black SN850X 8 TB NVMe SSD reviewPC Gamer Hardware Awards: The best gaming SSD of 2024LatestThe Last of Us season 2 trailer is a brief look at a story you should probably just play yourself in AprilSee more latest►
More about ssdsWD Black SN850X 8 TB NVMe SSD reviewPC Gamer Hardware Awards: The best gaming SSD of 2024
More about ssds
WD Black SN850X 8 TB NVMe SSD reviewPC Gamer Hardware Awards: The best gaming SSD of 2024
WD Black SN850X 8 TB NVMe SSD review
WD Black SN850X 8 TB NVMe SSD review
PC Gamer Hardware Awards: The best gaming SSD of 2024
PC Gamer Hardware Awards: The best gaming SSD of 2024
LatestThe Last of Us season 2 trailer is a brief look at a story you should probably just play yourself in AprilSee more latest►
Latest
The Last of Us season 2 trailer is a brief look at a story you should probably just play yourself in April
The Last of Us season 2 trailer is a brief look at a story you should probably just play yourself in April
The Last of Us season 2 trailer is a brief look at a story you should probably just play yourself in April
See more latest►
Most PopularMarvel Rivals' latest update quietly killed the game’s burgeoning mod sceneSorry everyone, Minecraft 2 is cancelled, and it might be our faultTeam Fortress 2 just had the single biggest trade in its history, with ‘the absolute best hat you can get’ going for around $40KIs the new RTX 5070 really as fast as Nvidia’s previous flagship RTX 4090 GPU? Turns out the answer is yes. Kinda.Elden Ring: Nightreign is getting a closed network test, and I’m totally not fuming because PC players aren’t invited to the party, or anythingIf you’re a content creator and gamer looking for a CPU upgrade, this Ryzen 9 9900X deal will get you $90 offAMD is now reportedly making all-American Ryzen 9000 CPU dies at TSMC’s Arizona fabI tried a sim racing rig that generates ‘wind’ at CES 2025 and it’s claimed to help keep VR nausea at bayFinal Fantasy 14 communities panic as it turns out change to blacklisting, meant to help reduce stalking, also lets players use mods to track their altsTikTok’s time in the US may be ticking to a close as it makes a last stand in the Supreme Court, though Trump now says he ‘opposes banning’ itMSI intros cheaper ‘back connect’ Project Zero Intel motherboards for super-clean PC builds you might actually be able to afford
Most PopularMarvel Rivals' latest update quietly killed the game’s burgeoning mod sceneSorry everyone, Minecraft 2 is cancelled, and it might be our faultTeam Fortress 2 just had the single biggest trade in its history, with ‘the absolute best hat you can get’ going for around $40KIs the new RTX 5070 really as fast as Nvidia’s previous flagship RTX 4090 GPU? Turns out the answer is yes. Kinda.Elden Ring: Nightreign is getting a closed network test, and I’m totally not fuming because PC players aren’t invited to the party, or anythingIf you’re a content creator and gamer looking for a CPU upgrade, this Ryzen 9 9900X deal will get you $90 offAMD is now reportedly making all-American Ryzen 9000 CPU dies at TSMC’s Arizona fabI tried a sim racing rig that generates ‘wind’ at CES 2025 and it’s claimed to help keep VR nausea at bayFinal Fantasy 14 communities panic as it turns out change to blacklisting, meant to help reduce stalking, also lets players use mods to track their altsTikTok’s time in the US may be ticking to a close as it makes a last stand in the Supreme Court, though Trump now says he ‘opposes banning’ itMSI intros cheaper ‘back connect’ Project Zero Intel motherboards for super-clean PC builds you might actually be able to afford
Most PopularMarvel Rivals' latest update quietly killed the game’s burgeoning mod sceneSorry everyone, Minecraft 2 is cancelled, and it might be our faultTeam Fortress 2 just had the single biggest trade in its history, with ‘the absolute best hat you can get’ going for around $40KIs the new RTX 5070 really as fast as Nvidia’s previous flagship RTX 4090 GPU? Turns out the answer is yes. Kinda.Elden Ring: Nightreign is getting a closed network test, and I’m totally not fuming because PC players aren’t invited to the party, or anythingIf you’re a content creator and gamer looking for a CPU upgrade, this Ryzen 9 9900X deal will get you $90 offAMD is now reportedly making all-American Ryzen 9000 CPU dies at TSMC’s Arizona fabI tried a sim racing rig that generates ‘wind’ at CES 2025 and it’s claimed to help keep VR nausea at bayFinal Fantasy 14 communities panic as it turns out change to blacklisting, meant to help reduce stalking, also lets players use mods to track their altsTikTok’s time in the US may be ticking to a close as it makes a last stand in the Supreme Court, though Trump now says he ‘opposes banning’ itMSI intros cheaper ‘back connect’ Project Zero Intel motherboards for super-clean PC builds you might actually be able to afford
Most Popular
Marvel Rivals' latest update quietly killed the game’s burgeoning mod scene
Sorry everyone, Minecraft 2 is cancelled, and it might be our fault
Team Fortress 2 just had the single biggest trade in its history, with ‘the absolute best hat you can get’ going for around $40K
Is the new RTX 5070 really as fast as Nvidia’s previous flagship RTX 4090 GPU? Turns out the answer is yes. Kinda.
Elden Ring: Nightreign is getting a closed network test, and I’m totally not fuming because PC players aren’t invited to the party, or anything
If you’re a content creator and gamer looking for a CPU upgrade, this Ryzen 9 9900X deal will get you $90 off
AMD is now reportedly making all-American Ryzen 9000 CPU dies at TSMC’s Arizona fab
I tried a sim racing rig that generates ‘wind’ at CES 2025 and it’s claimed to help keep VR nausea at bay
Final Fantasy 14 communities panic as it turns out change to blacklisting, meant to help reduce stalking, also lets players use mods to track their alts
TikTok’s time in the US may be ticking to a close as it makes a last stand in the Supreme Court, though Trump now says he ‘opposes banning’ it
MSI intros cheaper ‘back connect’ Project Zero Intel motherboards for super-clean PC builds you might actually be able to afford
HARDWARE BUYING GUIDESLATEST GAME REVIEWS1Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads2Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop3Best mini PCs in 2025: The compact computers I love the most4Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands5Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested1Thank Goodness You’re Here! review2Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review3WD Black SN850X 8 TB NVMe SSD review4Ikea Utespelare desk review5Asus ROG Harpe Ace Mini wireless mouse review
HARDWARE BUYING GUIDESLATEST GAME REVIEWS1Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads2Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop3Best mini PCs in 2025: The compact computers I love the most4Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands5Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested1Thank Goodness You’re Here! review2Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review3WD Black SN850X 8 TB NVMe SSD review4Ikea Utespelare desk review5Asus ROG Harpe Ace Mini wireless mouse review
HARDWARE BUYING GUIDESLATEST GAME REVIEWS1Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads2Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop3Best mini PCs in 2025: The compact computers I love the most4Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands5Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested1Thank Goodness You’re Here! review2Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review3WD Black SN850X 8 TB NVMe SSD review4Ikea Utespelare desk review5Asus ROG Harpe Ace Mini wireless mouse review
HARDWARE BUYING GUIDESLATEST GAME REVIEWS1Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads2Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop3Best mini PCs in 2025: The compact computers I love the most4Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands5Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested1Thank Goodness You’re Here! review2Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review3WD Black SN850X 8 TB NVMe SSD review4Ikea Utespelare desk review5Asus ROG Harpe Ace Mini wireless mouse review
HARDWARE BUYING GUIDESLATEST GAME REVIEWS
1Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads
1Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads
1
Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads
2Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop
2Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop
2
Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop
3Best mini PCs in 2025: The compact computers I love the most
3Best mini PCs in 2025: The compact computers I love the most
3
Best mini PCs in 2025: The compact computers I love the most
4Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands
4Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands
4
Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands
5Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested
5Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested
5
Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested
1Thank Goodness You’re Here! review
1Thank Goodness You’re Here! review
1
Thank Goodness You’re Here! review
2Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review
2Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review
2
Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review
3WD Black SN850X 8 TB NVMe SSD review
3WD Black SN850X 8 TB NVMe SSD review
3
WD Black SN850X 8 TB NVMe SSD review
4Ikea Utespelare desk review
4Ikea Utespelare desk review
4
Ikea Utespelare desk review
5Asus ROG Harpe Ace Mini wireless mouse review
5Asus ROG Harpe Ace Mini wireless mouse review
5
Asus ROG Harpe Ace Mini wireless mouse review
