GamesRPGWuthering WavesDeveloper of the latest anime gacha hit apologises 5 times for launch issues in a single letter and doles out in-game treats like candyWhen you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
GamesRPGWuthering WavesDeveloper of the latest anime gacha hit apologises 5 times for launch issues in a single letter and doles out in-game treats like candyWhen you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
(Image credit: Kuro Games)
Wuthering Waves is a new Genshin-style gacha game from developer Kuro Games and, after going semi-viral on social media and attracting a whole bunch of players at launch, crashed intoa wall of technical issues and bugs. This wasn’t your usual collection of minor launch snafus, rather, Wuthering Waves suffered everything from terrible performance to placeholder NPCs and visual glitches. Best oversight of all? Players were able to access content early in ultimate hacker style:setting their system clocks forward a few weeks.
It’s been a big old mess which, given this is a live service game, becomes more of a problem the longer it drags on. Kuro Games has previously apologised to players and now is doing so again, with the publication of a new open letter that is the studio equivalent of wearing a hair shirt. To sum it up: they’re really, really,reallysorry.
“We apologize for the deficiencies and issues present in Wuthering Waves, our first fully independently developed and globally published game at Kuro Games. We understand that this has affected your gaming experience, and we are working to improve it for those who love the game.”
The letter is long, so I’ll summarise the key contents, but it manages to “apologise” three times and “sincerely apologise” twice. The studio says it’s focused on optimisations for the current 1.0 release, and acknowledges the “common concern” that Wuthering Waves is too grindy, on top of which players can’t store Waveplates. It says it has longer-term changes in mind but, for now, it’s going to increase yield rates generally and run a double yield event for Echo materials before reducing the Shell Credit costs in the 1.1 update.
It apologises for a localisation error, promising “five Forging Tides” as compensation, whatever they are. Players will also get 20 Crystal Solvents for some reason. Kuro also says it’s heard players' complaints about the “Overdash club” event and will be redesigning the rules and rewards for future events based on this.
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It has also pushed forward the release of some content, which will arrive on June 6. Namely the companion story “Solitary Path”, the challenge event “Alloy Smelt”, and then this jumble of words that makes no sense: “the Featured Resonator Convene event ‘When Thunder Pours’ for Yinlin.”
The developer has fixed an issue with bosses unexpectedly exiting combat and, among other control tweaks, has lowered the prerequisites for unlocking the custom keybinding feature (which doesn’t seem like it should be locked in the first place, but hey-ho) and says it’s going to work further on keybinding options.
A studio saying sorry for launch issues is nothing new, but this is such a mea culpa you almost feel bad for Kuro. Then again, it is making a gacha game, so I’m sure they can mop up their tears with some crisp $100 bills. Wuthering Waves will stay in 1.0 until June 28, when after some server downtime version 1.1 will be released.
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