Gaming IndustryHere’s another headache for Ubisoft: Lawsuit alleges it illegally shared Ubisoft Store customer data with MetaWhen you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.

Gaming IndustryHere’s another headache for Ubisoft: Lawsuit alleges it illegally shared Ubisoft Store customer data with MetaWhen you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.

When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.

(Image credit: Getty Images)

LONDON, ENGLAND - SEPTEMBER 24: The Ubisoft logo is displayed during the Brand Licensing Europe at ExCel London on September 24, 2024 in London, England. Brand Licensing Europe (BLE) event is dedicated to licensing and brand extension, bringing together retailers, licensees and manufacturers for three days of deal-making, networking and trend spotting. (Photo by John Keeble/Getty Images)

As if it doesn’t have enough to worry about,Ubisoftis now facing a potential class action lawsuit alleging it illegally shared personally identifiable information about Ubisoft Store users with Meta.

The Ubisoft Store isn’t anywhere near the behemoth of Steam, but it’s there and people use it. Likewise, the game subscription service Ubisoft+ is no Game Pass but the fact of its continued existence means some number of people are paying monthly fees to access it. Both require the usual array of information, including your name, address, and credit card information—very typical stuff.

The problem, according to the lawsuit (available in full fromCourtListener), is that Ubisoft makes use ofPixel, which Meta describes as “a piece of code on your website that can help you better understand the effectiveness of your advertising and the actions people take on your site, like visiting a page or adding an item to their cart.” Simply put, anything you do on the Ubisoft website while you’re logged into Facebook is seen and tracked for use in “retargeting,” which is essentially the process of convincing people who are buying your stuff to buymoreof your stuff.

Vaguely dystopian, sure, but that’s just business as usual in this day and age: Anyone who thinks their data isn’t being picked over with a fine tooth comb and fed into the gaping maw of the Capitalism Machine isn’t paying attention. But this particular implementation of consumer surveillance is unlawful, according to the lawsuit, because it exposes personally identifiable information “to any person of ordinary technical skill who received that data,” and does so without disclosing in advance that it’s happening.

This, the suit states, is a violation of the Video Privacy Protection Act, the Federal Wiretap Act, and the California Invasion of Privacy Act, and for that plaintiffs Trevor Lakes and Alex Rajjoub—both of whom purchased multiple games from the Ubisoft Store—“individually and on behalf of all others similarly situated”  are seeking financial damages and an order compelling Ubisoft to either get rid of Pixel or obtain consent from its user to share their data—another check-box for us to blast through, I suppose.

There’s still a good way to go before anything comes of it—the suit is still awaiting class action certification, for one thing—but given Ubisoft’s current struggles, I’m sure it’s not welcome news. Following “softer than expected” sales of Star Wars Outlaws and alast-minute delayof Assassin’s Creed Shadows, the company is pulling out all the stops—including a full-scalereturn to Steam—to right its ship and get its share price pointed in a vaguely upward direction again. Ubisoft’s founding Guillemot family is also reportedly having discussions with major investor Tencent that could see the companytaken private.

Ubisoft declined to comment on the lawsuit.

The biggest gaming news, reviews and hardware deals

TOPICSUbisoft

TOPICS

More about gaming industryTikTok’s time in the US may be ticking to a close as it makes a last stand in the Supreme Court, though Trump now says he ‘opposes banning’ itHarrowing report alleges years of horrific abuse at Brandoville Studios, an Indonesian support studio that worked on Assassin’s Creed Shadows and The Last of Us RemakeLatestIt’s time for me to admit that AI-accelerated frame generation might actually be the way of the future and that’s a good thingSee more latest►

More about gaming industryTikTok’s time in the US may be ticking to a close as it makes a last stand in the Supreme Court, though Trump now says he ‘opposes banning’ itHarrowing report alleges years of horrific abuse at Brandoville Studios, an Indonesian support studio that worked on Assassin’s Creed Shadows and The Last of Us RemakeLatestIt’s time for me to admit that AI-accelerated frame generation might actually be the way of the future and that’s a good thingSee more latest►

More about gaming industryTikTok’s time in the US may be ticking to a close as it makes a last stand in the Supreme Court, though Trump now says he ‘opposes banning’ itHarrowing report alleges years of horrific abuse at Brandoville Studios, an Indonesian support studio that worked on Assassin’s Creed Shadows and The Last of Us Remake

More about gaming industry

TikTok’s time in the US may be ticking to a close as it makes a last stand in the Supreme Court, though Trump now says he ‘opposes banning’ itHarrowing report alleges years of horrific abuse at Brandoville Studios, an Indonesian support studio that worked on Assassin’s Creed Shadows and The Last of Us Remake

A phone displaying the TikTok logo in front of the US flag.

TikTok’s time in the US may be ticking to a close as it makes a last stand in the Supreme Court, though Trump now says he ‘opposes banning’ it

TikTok’s time in the US may be ticking to a close as it makes a last stand in the Supreme Court, though Trump now says he ‘opposes banning’ it

The dual protagonists of Assassins Creed Shadows stand silhouetted against a setting sun.

Harrowing report alleges years of horrific abuse at Brandoville Studios, an Indonesian support studio that worked on Assassin’s Creed Shadows and The Last of Us Remake

Harrowing report alleges years of horrific abuse at Brandoville Studios, an Indonesian support studio that worked on Assassin’s Creed Shadows and The Last of Us Remake

LatestIt’s time for me to admit that AI-accelerated frame generation might actually be the way of the future and that’s a good thingSee more latest►

Latest

It’s time for me to admit that AI-accelerated frame generation might actually be the way of the future and that’s a good thing

Nvidia RTX 5090 Founders Edition rendered on a green background.

It’s time for me to admit that AI-accelerated frame generation might actually be the way of the future and that’s a good thing

It’s time for me to admit that AI-accelerated frame generation might actually be the way of the future and that’s a good thing

See more latest►

Most PopularThis Jinx-inspired gaming PC is my favorite of CES 2025 and I’m head over heels for the hardwareHarrowing report alleges years of horrific abuse at Brandoville Studios, an Indonesian support studio that worked on Assassin’s Creed Shadows and The Last of Us RemakeTencent says it’s not a Chinese military company and is willing to sue the US Department of Defense if it isn’t removed from a blacklistAll Zenless Zone Zero 1.5 livestream codesAsus reveals three new Slash Travel Bags for carting around your ROG Ally—however, none of them are particularly fashion forwardToday’s Wordle answer for Friday, January 10We may not have a roadmap or balance patch just yet, but at least Path of Exile 2’s bugfix patch notes are funnyDeus Ex: Mankind Divided writer didn’t like the ending either: ‘Nothing is resolved’It seems like Square’s finally consistently taking the PC ports of Final Fantasy seriouslyLike a Dragon: Pirate Yakuza in Hawaii looks more like a zany RGG take on Black Flag than I dared hopeThe most important tool in Remedy’s new co-op FPS is the shower: ‘Saving water is essential’

Most PopularThis Jinx-inspired gaming PC is my favorite of CES 2025 and I’m head over heels for the hardwareHarrowing report alleges years of horrific abuse at Brandoville Studios, an Indonesian support studio that worked on Assassin’s Creed Shadows and The Last of Us RemakeTencent says it’s not a Chinese military company and is willing to sue the US Department of Defense if it isn’t removed from a blacklistAll Zenless Zone Zero 1.5 livestream codesAsus reveals three new Slash Travel Bags for carting around your ROG Ally—however, none of them are particularly fashion forwardToday’s Wordle answer for Friday, January 10We may not have a roadmap or balance patch just yet, but at least Path of Exile 2’s bugfix patch notes are funnyDeus Ex: Mankind Divided writer didn’t like the ending either: ‘Nothing is resolved’It seems like Square’s finally consistently taking the PC ports of Final Fantasy seriouslyLike a Dragon: Pirate Yakuza in Hawaii looks more like a zany RGG take on Black Flag than I dared hopeThe most important tool in Remedy’s new co-op FPS is the shower: ‘Saving water is essential’

Most PopularThis Jinx-inspired gaming PC is my favorite of CES 2025 and I’m head over heels for the hardwareHarrowing report alleges years of horrific abuse at Brandoville Studios, an Indonesian support studio that worked on Assassin’s Creed Shadows and The Last of Us RemakeTencent says it’s not a Chinese military company and is willing to sue the US Department of Defense if it isn’t removed from a blacklistAll Zenless Zone Zero 1.5 livestream codesAsus reveals three new Slash Travel Bags for carting around your ROG Ally—however, none of them are particularly fashion forwardToday’s Wordle answer for Friday, January 10We may not have a roadmap or balance patch just yet, but at least Path of Exile 2’s bugfix patch notes are funnyDeus Ex: Mankind Divided writer didn’t like the ending either: ‘Nothing is resolved’It seems like Square’s finally consistently taking the PC ports of Final Fantasy seriouslyLike a Dragon: Pirate Yakuza in Hawaii looks more like a zany RGG take on Black Flag than I dared hopeThe most important tool in Remedy’s new co-op FPS is the shower: ‘Saving water is essential’

Most Popular

This Jinx-inspired gaming PC is my favorite of CES 2025 and I’m head over heels for the hardware

Harrowing report alleges years of horrific abuse at Brandoville Studios, an Indonesian support studio that worked on Assassin’s Creed Shadows and The Last of Us Remake

Tencent says it’s not a Chinese military company and is willing to sue the US Department of Defense if it isn’t removed from a blacklist

All Zenless Zone Zero 1.5 livestream codes

Asus reveals three new Slash Travel Bags for carting around your ROG Ally—however, none of them are particularly fashion forward

Today’s Wordle answer for Friday, January 10

We may not have a roadmap or balance patch just yet, but at least Path of Exile 2’s bugfix patch notes are funny

Deus Ex: Mankind Divided writer didn’t like the ending either: ‘Nothing is resolved’

It seems like Square’s finally consistently taking the PC ports of Final Fantasy seriously

Like a Dragon: Pirate Yakuza in Hawaii looks more like a zany RGG take on Black Flag than I dared hope

The most important tool in Remedy’s new co-op FPS is the shower: ‘Saving water is essential’

HARDWARE BUYING GUIDESLATEST GAME REVIEWS1Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads2Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop3Best mini PCs in 2025: The compact computers I love the most4Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands5Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested1Thank Goodness You’re Here! review2Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review3WD Black SN850X 8 TB NVMe SSD review4Ikea Utespelare desk review5Asus ROG Harpe Ace Mini wireless mouse review

HARDWARE BUYING GUIDESLATEST GAME REVIEWS1Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads2Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop3Best mini PCs in 2025: The compact computers I love the most4Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands5Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested1Thank Goodness You’re Here! review2Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review3WD Black SN850X 8 TB NVMe SSD review4Ikea Utespelare desk review5Asus ROG Harpe Ace Mini wireless mouse review

HARDWARE BUYING GUIDESLATEST GAME REVIEWS1Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads2Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop3Best mini PCs in 2025: The compact computers I love the most4Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands5Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested1Thank Goodness You’re Here! review2Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review3WD Black SN850X 8 TB NVMe SSD review4Ikea Utespelare desk review5Asus ROG Harpe Ace Mini wireless mouse review

HARDWARE BUYING GUIDESLATEST GAME REVIEWS1Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads2Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop3Best mini PCs in 2025: The compact computers I love the most4Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands5Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested1Thank Goodness You’re Here! review2Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review3WD Black SN850X 8 TB NVMe SSD review4Ikea Utespelare desk review5Asus ROG Harpe Ace Mini wireless mouse review

HARDWARE BUYING GUIDESLATEST GAME REVIEWS

1Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads

A bunch of the best Steam Deck accessories on a blue background.

1Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads

1

Best Steam Deck accessories in Australia for 2025: Our favorite docks, powerbanks and gamepads

2Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop

2Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop

2

Best graphics card for laptops: the mobile GPUs I’d want in my next gaming laptop

3Best mini PCs in 2025: The compact computers I love the most

3Best mini PCs in 2025: The compact computers I love the most

3

Best mini PCs in 2025: The compact computers I love the most

4Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands

4Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands

4

Best 14-inch gaming laptop: The top compact gaming laptops I’ve held in these hands

5Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested

5Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested

5

Best Mini-ITX motherboards in 2025: My pick from all the mini mobo marvels I’ve tested

1Thank Goodness You’re Here! review

Thank Goodness You’re Here review

1Thank Goodness You’re Here! review

1

Thank Goodness You’re Here! review

2Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review

2Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review

2

Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island review

3WD Black SN850X 8 TB NVMe SSD review

3WD Black SN850X 8 TB NVMe SSD review

3

WD Black SN850X 8 TB NVMe SSD review

4Ikea Utespelare desk review

4Ikea Utespelare desk review

4

Ikea Utespelare desk review

5Asus ROG Harpe Ace Mini wireless mouse review

5Asus ROG Harpe Ace Mini wireless mouse review

5

Asus ROG Harpe Ace Mini wireless mouse review