HardwareProcessorsIntel has no plans to recall those crashing 13th and 14th Gen CPUs, hasn’t halted sales, and the damage to affected chips may be permanentWhen you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
HardwareProcessorsIntel has no plans to recall those crashing 13th and 14th Gen CPUs, hasn’t halted sales, and the damage to affected chips may be permanentWhen you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
(Image credit: Future)
However,The Verge asked Intel if it was planning a recall of chipsalready affected, and the answer seems pretty definitive. Not only will itnotbe recalling the affected CPUs, but it has not halted sales and has yet to comment on whether it might extend its warranty.
“Intel is confident that the microcode patch will be an effective preventative solution for processors already in service.”
Hannaford continued: “It is possible the patch will provide some instability improvements to currently impacted processors; however, customers experiencing instability on their 13th or 14th Generation desktop processor-based systems should contact Intel customer support for further assistance.”
The spokesman confirmed that Intel Core 13th and 14th Gen desktop processors with a 65 W or higher base power could also be affected, including all K/KF/KS and non-K variants.
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Intel still recommends that users yet to receive the update adhere toIntel Default Settings on their desktop processorsand keep their BIOS up to date and that once the patch has been released to partners, immediately check for relevant BIOS updates. A production microcode updated to Intel’s OEM customers is targeted for “mid-August or sooner.”
If your chip has already been affected, Hannaford suggests that users continue to reach out to Intel Customer Support for further assistance. However, no answer has yet been given as to what proof customers would need to share to obtain an RMA for a damaged CPU with this issue.
Essentially, if you’ve been experiencing crashing issues with your Intel 13th or 14th generation chip then it’s down to you to contact Intel and raise an RMA request. If you’re not sure if your particular CPU has been affected, Intel has beenrecommending a Robeytech video on Redditwith instructions to potentially help identify problems.
Best CPU for gaming: Top chips from Intel and AMD.Best gaming motherboard: The right boards.Best graphics card: Your perfect pixel-pusher awaits.Best SSD for gaming: Get into the game first.
Best CPU for gaming: Top chips from Intel and AMD.Best gaming motherboard: The right boards.Best graphics card: Your perfect pixel-pusher awaits.Best SSD for gaming: Get into the game first.
Best CPU for gaming: Top chips from Intel and AMD.Best gaming motherboard: The right boards.Best graphics card: Your perfect pixel-pusher awaits.Best SSD for gaming: Get into the game first.
Best CPU for gaming: Top chips from Intel and AMD.Best gaming motherboard: The right boards.Best graphics card: Your perfect pixel-pusher awaits.Best SSD for gaming: Get into the game first.
Best CPU for gaming: Top chips from Intel and AMD.Best gaming motherboard: The right boards.Best graphics card: Your perfect pixel-pusher awaits.Best SSD for gaming: Get into the game first.
Best CPU for gaming: Top chips from Intel and AMD.Best gaming motherboard: The right boards.Best graphics card: Your perfect pixel-pusher awaits.Best SSD for gaming: Get into the game first.
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